Refund policy

Return & Refund Policy

At DailyDwell.pk, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• Customers may request a return within 7 days of receiving their order.

• Items must be unused, in original packaging, and in the same condition as received.

• Proof of purchase or order number is required.

Non-Returnable Items

• Used or damaged products caused by customer misuse.

• Clearance or sale items.

• Personal care products (if applicable).

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval status.

• Approved refunds will be processed within 5–7 business days.

• Refunds will be issued through the original payment method or bank transfer, depending on the payment type.

Damaged or Wrong Items

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos or videos as proof.

• We will arrange a replacement or full refund at no additional cost.

Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

For return or refund requests, contact us at:

Email: support@dailydwell.pk

Website: DailyDwell.pk

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